New Releases

Think of your most valuable skill, the thing you can reliably do under pressure to deliver results. How did you learn it? Whatever your job–plumber, attorney, teacher, surgeon–decades of research show that you achieved mastery by working with someone who knew more than you did. Formal learning—school and books—gave you conceptual knowledge, but you developed your skill by working with an expert.

The Art of Managing Humans replaces work relations with working relationships, improving leadership through open communication, promoting welfare, worker involvement, and transparency. It is aimed at any manager, executive, and HR person who wants to identify the crucial balance between management and employees and the practical differences it bridges between mediocre companies and successful organizations.

This fully updated fourth edition of Jon S. Bailey and Mary R. Burch’s bestselling Ethics for Behavior Analysts is an invaluable guide to understanding and implementing the newly revised Behavior Analyst Certification Board (BACB) Ethics Code for Behavior Analysts. Featured in this new edition are explanations of each code standard along with case studies drawn from questions submitted to Bailey's ABA Ethics Hotline along with edited responses.

Not all leaders have fancy titles or high-paying jobs. Every human has the power to influence, and, therefore, is primed to be a leader. By coming to terms with our ability to affect others with our energies, words, and actions, we begin to grow in claiming this responsibility instead of remaining blind. Smith and Griffin continue the “I” in Team series journey by helping all humans (all leaders) consider how they will build themselves and others with the power of influence. Through real-life stories and summarized key takeaways, the authors promote out-of-the-box learning.

Business leaders know that the key to competitive success is smart management of scarce resources. That's why companies allocate their financial capital so carefully. But capital today is cheap and abundant, no longer a source of advantage. The truly scarce resources now are the time, the talent, and the energy of the people in your organization—resources that are too often squandered.

In Polite, Louise shows how the unseen science of politeness governs everything we do, from what we say to how we act, and reveals how a better understanding of the rules and norms of politeness can help us in all aspects of our work, leisure and home lives. And, in doing so, she answers the age-old question... are politeness standards really declining?

Businesses need agility and optimization to thrive amidst constant unpredictability. Scientist and entrepreneur Stephanie Novak Hau cracked the code to resilient organizational architecture. For over thirty years Hau studied hundreds of diverse organizations. She engineered the revolutionary Sprocket® framework to structurally transform any business for maximum efficiency, accountability, and sustainability. In Sprocket: The Mechanics of Business Success, Hau provides the step-by-step blueprint to optimize your organizational architecture.