The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.

In January 2007, Deval Patrick became the first Black governor of the state of Massachusetts, one of only two Black governors elected in American history. But that was just one triumphant step in an improbable life that began in a poor tenement on the South Side of Chicago, taking Patrick from a chaotic childhood to an elite boarding school in New England, from a sojourn doing relief work in Africa to the boardrooms of Fortune 500 companies, and then to a career in politics.

In 1984, Michael Vickers took charge of the CIA’s secret war against the Soviets in Afghanistan. After inheriting a strategy aimed at imposing costs on the Soviets for their invasion and occupation of Afghanistan, Vickers transformed the covert campaign into an all-out effort to help the Afghan resistance win their war. More than any other American, he was responsible for the outcome in Afghanistan that led to the end of the Cold War. In By All Means Available, Vickers recounts his remarkable career.

In the late summer and fall of 1777, after two years of indecisive fighting on both sides, the outcome of the American War of Independence hung in the balance. Having successfully expelled the Americans from Canada in 1776, the British were determined to end the rebellion the following year and devised what they believed a war-winning strategy, sending General John Burgoyne south to rout the Americans and take Albany.

As a new administration focuses on raising American energy production, O'Sullivan's Windfall describes how new energy realities have profoundly affected the world of international relations and security. New technologies led to oversupplied oil markets and an emerging natural gas glut. This did more than drive down prices. It changed the structure of markets and altered the way many countries wield power and influence.

Tony Saich tells the authoritative, comprehensive story of the Chinese Communist Party—its rise to power against incredible odds, its struggle to consolidate rule and overcome self-inflicted disasters, and its thriving amid other Communist parties' collapse. Saich argues that the brutal Japanese invasion in the 1930s actually helped the party. Once in power, however, the Communists faced the difficult task of learning how to rule. From Rebel to Ruler shows that the party owes its endurance to its flexibility.

This brilliant account of the proud and ferocious American fighters who stood up to the British forces in savage battles highlights just how crucial these individuals were in deciding both the fate of the Carolina colonies and the outcome of the American Civil War.

The First World War created the modern world. A conflict of unprecedented ferocity, it abruptly ended the relative peace and prosperity of the Victorian era, unleashing such demons of the 20th century as mechanized warfare and mass death. It also helped to usher in the ideas that have shaped our times - modernism in the arts, new approaches to psychology and medicine, radical thoughts about economics and society - and in so doing shattered the faith in rationalism and liberalism that had prevailed in Europe since the Enlightenment.

In The Fall of the Ottomans, award-winning historian Eugene Rogan brings the First World War and its immediate aftermath in the Middle East to vivid life, uncovering the often ignored story of the region's crucial role in the conflict.

On a summer day in 1914, a nineteen-year-old Serbian nationalist gunned down Archduke Franz Ferdinand in Sarajevo. While the world slumbered, monumental forces were shaken. In less than a month, a combination of ambition, deceit, fear, jealousy, missed opportunities, and miscalculation sent Austro-Hungarian troops marching into Serbia, German troops streaming toward Paris, and a vast Russian army into war, with England as its ally. As crowds cheered their armies on, no one could guess what lay ahead in the First World War.

George Washington’s military strategy has been called bumbling at worst and brilliant at best. So which is it? Was George Washington a strategic genius or just lucky? So asks Dave R. Palmer in George Washington’s Military Genius. An updated edition of Palmer’s earlier work, The Way of the Fox, George Washington’s Military Genius breaks down the American Revolution into four phases and analyzes Washington’s strategy during each.

The British Legion was one of the most remarkable regiments, not only of the American Revolution, but of any war. A corps made up of American Loyalists, it saw its first action in New York and then engaged in almost every battle in the Southern colonies. Relying on firsthand accounts - letters, diaries, and journals - War at Saber Point: Banastre Tarleton and the British Legion is the enthralling story of those forgotten Americans and the young Englishman who led them.

In this comprehensive biography, Jean Edward Smith reconciles conflicting assessments of Grant's life, arguing that Grant is greatly underrated as a president. Following the turmoil of Andrew Johnson's administration, Grant guided the nation through the post-Civil War era, overseeing Reconstruction of the South and enforcing the freedoms of new African-American citizens. His presidential accomplishments were as considerable as his military victories, for the same strength of character that made him successful on the battlefield also characterized his years in the White House.

In this vivid and compelling narrative, the Seven Years' War - long seen as a mere backdrop to the American Revolution - takes on a whole new significance. Relating the history of the war as it developed, Anderson shows how the complex array of forces brought into conflict helped both to create Britain's empire and to sow the seeds of its eventual dissolution. Beginning with a skirmish in the Pennsylvania backcountry involving an inexperienced George Washington, the Iroquois chief Tanaghrisson, and the ill-fated French emissary Jumonville, Anderson reveals a chain of events that would lead to world conflagration.

Plenty of experts argue that anyone who wants to develop a skill, play an instrument, or lead their field should start early, focus intensely, and rack up as many hours of deliberate practice as possible. But a closer look at research on the world’s top performers shows that early specialization is the exception, not the rule. David Epstein examined the world’s most successful athletes, artists, musicians, inventors, forecasters and scientists. He discovered that in most fields—especially those that are complex and unpredictable—generalists, not specialists, are primed to excel.

In the late summer and fall of 1777, after two years of indecisive fighting on both sides, the outcome of the American War of Independence hung in the balance. Having successfully expelled the Americans from Canada in 1776, the British were determined to end the rebellion the following year and devised what they believed a war-winning strategy, sending General John Burgoyne south to rout the Americans and take Albany.

Frederick the Great is one of history's most important leaders. Famed for his military successes and domestic reforms, his campaigns were a watershed in the history of Europe, securing Prussia's place as a continental power and inaugurating a new pattern of total war that was to endure until 1916. However, much myth surrounds this enigmatic man's personality and his role as politician, warrior, and king.

It was 1778, and the recent American victory at Saratoga had netted the US a powerful ally in France. Many, including General George Washington, presumed France’s entrance into the war meant independence was just around the corner. Meanwhile, having lost an entire army at Saratoga, Great Britain pivoted to a 'southern strategy'. The army would henceforth seek to regain its southern colonies, Virginia, North Carolina, South Carolina and Georgia, a highly profitable segment of its prewar American empire.

For the past half century, John Keegan, the greatest military historian of our time, has been returning to the scenes of America’s most bloody and wrenching war to ponder its lingering conundrums: the continuation of fighting for four years between such vastly mismatched sides; the dogged persistence of ill-trained, ill-equipped, and often malnourished combatants; the effective absence of decisive battles among some two to three hundred known to us by name.

Apart from The Last of the Mohicans, most Americans know little of the French and Indian War, also known as the Seven Years' War, and yet it remains one of the most fascinating periods in our history. In January 2006, PBS will air The War That Made America, a four-part documentary about this epic conflict. Fred Anderson, the award-winning and critically acclaimed historian, has written the official tie-in to this exciting television event.

The Civil War represented a momentous change in the character of war. It combined the projection of military might across a continent on a scale never before seen with an unprecedented mass mobilization of peoples. Yet despite the revolutionizing aspects of the Civil War, its leaders faced the same uncertainties that have vexed combatants since the days of Thucydides and the Peloponnesian War.

On January 17, 1781, at Cowpens, South Carolina, the notorious British cavalry officer Banastre Tarleton and his legion had been destroyed along with the cream of Lord Cornwallis’s troops. The man who planned and executed this stunning American victory was Daniel Morgan. Once a barely literate backcountry laborer, Morgan now stood at the pinnacle of American martial success. When George Washington called for troops to join him at the siege of Boston in 1775, Morgan organized a select group of riflemen and headed north.

The Great Commanders is a masterly portrait of six men - Alexander the Great, Julius Caesar, Horatio Nelson, Napoleon Bonaparte, Ulysses S. Grant and Georgi Zhukov - whose military genius changed the course of world history.

The best-selling Politically Incorrect Guide series provides an unvarnished, unapologetic overview of controversial topics every American should understand. The Politically Incorrect Guide to the American Revolution is a myth-busting review of America's violent struggle for independence.

On the stormy night of August 29, 1776, the Continental Army faced annihilation after losing the Battle of Brooklyn. The British had trapped George Washington’s army against the East River, and the fate of the Revolution rested upon the shoulders of the soldier-mariners from Marblehead, Massachusetts. Serving side-by-side in one of the country’s first diverse units, they pulled off an “American Dunkirk” and saved the army by navigating the treacherous waters of the river to Manhattan.

This audiobook examines the meteoric rise of Sweden as the pre-eminent military power in Europe during the Thirty Years War during the 1600s, and then follows its line of warrior kings into the next century until the Swedes finally meet their demise, in an overreach into the vastness of Russia. A small Scandinavian nation, with at most one and a half million people and scant internal resources of its own, there was small logic to how Sweden could become the dominant power on the Continent.

George Washington’s military strategy has been called bumbling at worst and brilliant at best. So which is it? Was George Washington a strategic genius or just lucky? So asks Dave R. Palmer in George Washington’s Military Genius. An updated edition of Palmer’s earlier work, The Way of the Fox, George Washington’s Military Genius breaks down the American Revolution into four phases and analyzes Washington’s strategy during each.

This brilliant account of the proud and ferocious American fighters who stood up to the British forces in savage battles highlights just how crucial these individuals were in deciding both the fate of the Carolina colonies and the outcome of the American Civil War.

The British Legion was one of the most remarkable regiments, not only of the American Revolution, but of any war. A corps made up of American Loyalists, it saw its first action in New York and then engaged in almost every battle in the Southern colonies. Relying on firsthand accounts - letters, diaries, and journals - War at Saber Point: Banastre Tarleton and the British Legion is the enthralling story of those forgotten Americans and the young Englishman who led them.

The First World War created the modern world. A conflict of unprecedented ferocity, it abruptly ended the relative peace and prosperity of the Victorian era, unleashing such demons of the 20th century as mechanized warfare and mass death. It also helped to usher in the ideas that have shaped our times - modernism in the arts, new approaches to psychology and medicine, radical thoughts about economics and society - and in so doing shattered the faith in rationalism and liberalism that had prevailed in Europe since the Enlightenment.

Optimizing the 4 Mindsets: Humility, Curiosity, Courage, and Confidence...for yourself, your teams, and your company.

Author John F. Wasik tracks Lincoln from his time in the 1830s as a young Illinois state legislator pushing for internal improvements; through his work as a lawyer representing the Illinois Central Railroad in the 1840s; to his presidential fight for the Transcontinental Railroad; and his support of land-grant colleges that educated a nation. These brick-and-mortar developments were essential to how the nation could lift citizens above poverty and its isolating origins.

Few feelings in life are as awful as the feeling of being trapped in the wrong career. But how do you find a job that truly resonates with you? And once you’ve found it, how do you develop the confidence to take the necessary steps to arrive at the career of your dreams? Just ask Octavia Goredema, a noted career coach and author who made a major pivot in her professional career and has never looked back. In her Audible Original How to Change Careers, she coaches you through the uncertainty behind any career change and gives you the confidence to hit a reset switch on your professional life.

Interacting with people at work can be one of life’s greatest joys—and greatest frustrations. Some coworkers never trust us to do our jobs, or never respond to requests for information, or waste our time with dozens of unnecessary emails. The cost: our work results and personal sanity. How can you approach workplace interactions with more empathy and less resentment? How can you become more successful when working with “annoying” or “difficult” coworkers?

During his life and even after his death, Captain William Kidd’s name was known around England and the American colonies. He was infamous for the very crime for which he was hanged, piracy. This book by Rebecca Simon dives into the details of the two-year manhunt for Captain Kidd and the events that ensued afterward. Captain Kidd was hanged in 1701, and from that sprung a massive hunt for all pirates led by the British during a period known as the Golden Age of Piracy. Ironically, public executions only led to pirates’ growth in popularity and interest.

Empire of the Air tells the story of three American visionaries - Lee de Forest, Edwin Howard Armstrong, and David Sarnoff - whose imagination and dreams turned a hobbyist's toy into radio, launching the modern communications age. Tom Lewis weaves the story of these men and their achievements into a richly detailed and moving narrative that spans the first half of the 20th century, a time when the American romance with science and technology was at its peak.

While we’ve made progress on social equity, some workplaces still don’t operate in the most inclusive ways. And when bias and discrimination, whether explicit or implicit, go unresolved, they disrupt not just our health and productivity, but that of our entire organization. Navigating Bias at Work is designed to help you work and thrive in places where bias runs rampant.

When China joined the World Trade Organization in 2001, most experts expected the WTO rules and procedures would liberalize China and make it "a responsible stakeholder in the liberal world order". But the experts made the wrong bet. China today is liberalizing neither economically nor politically but, if anything, becoming more authoritarian and mercantilist. In this book, renowned globalization and Asia expert Clyde Prestowitz describes the key challenges posed by China and the strategies America and the Free World must adopt to meet them.

Ten office workers in Boston started out sitting in a circle and sharing the problems they encountered on the job. In a few short years, they had built a nationwide movement that united people of diverse races, classes, and ages. They took on the corporate titans. They leafleted and filed lawsuits and started a woman-led union. They won millions of dollars in back pay and helped make sexual harassment and pregnancy discrimination illegal. The women office workers who rose up to win rights and respect on the job transformed workplaces throughout America.

In America, lipstick is the foundation of empires; it’s a signature of identity; it’s propaganda, self-expression, oppression, freedom, and rebellion. It’s a multibillion-dollar industry and one of our most iconic accessories of gender. This engaging and entertaining history of lipstick from the colonies to the present day will give listeners a new view of the little tube’s big place in modern America, from defining the middle class to building Fortune 500 businesses to being present at Stonewall and being engineered for space travel.

This volume explores the variety of business enterprise in the United States and analyzes its presence in the country's economy, its evolution over time, and its meaning in society.